Lead Plasma Center Technician: Ops & Training Leader

BioLife Plasma; Ypsilanti, Northern (MI, KY); Hybrid; USD 33,000 - 45,000; Full time

Job summary

BioLife Plasma Services in Ypsilanti, MI is seeking a Plasma Center Lead Technician to oversee donor center operations, lead staff, and train new hires while ensuring compliance with SOPs and safety standards.

This role requires full certification in Medical History, Phlebotomy, and Sample Processing, strong leadership, and excellent customer service; the hourly wage ranges from $24 to $33, with opportunities for growth in a fast-paced, regulated environment.

Qualifications

• High School Diploma or equivalent required.
• Experience in a laboratory, hospital, or other regulated environment is a plus.
• Ability to read and follow SOPs and maintain complete records.

Responsibilities

• Provide leadership and training to center staff and oversee donor center procedures.
• Oversee operational flow and ensure compliance with safety and quality standards.
• Greet donors, answer questions, and provide exceptional customer service.
• Perform non-core duties as assigned by center management.

Skills

Leadership

Communication

Attention to detail

Customer service

Teamwork

Education

High School Diploma or equivalent

Job description

BioLife Plasma Services in Ypsilanti, MI is seeking a Plasma Center Lead Technician to oversee donor center operations, lead staff, and train new hires while ensuring compliance with SOPs and safety standards.

This role requires full certification in Medical History, Phlebotomy, and Sample Processing, strong leadership, and excellent customer service; the hourly wage ranges from $24 to $33, with opportunities for growth in a fast-paced, regulated environment.