Plasma Center Lead Technician - Lead and Impact Donor Care

USA - 3387 BioLife Plasma Services, LP; Ypsilanti (MI); On-site; USD 33,000 - 45,000; Full time

Job summary

BioLife Plasma Services in Michigan (Ypsilanti) is hiring for a Lead Technician to oversee donor screening, processing and sample collection. You will lead staff, ensure safety and regulatory compliance, and support center management.

The role emphasizes training, workflow oversight, and strong customer service to donors, with a focus on quality and live operational excellence in a fast-paced setting.

Qualifications

• Essential: High School Diploma or equivalent
• Desired: Experience in a laboratory, hospital, or other regulated environment is a plus

Responsibilities

• Greet donors as they enter and exit the donor floor.
• Answer phones within a reasonable timeframe.
• Maintain an orderly filing system and purge records as needed.
• Maintain qualifications and perform all duties for Medical History, Phlebotomy, and Sample Processing areas.
• Train new and existing staff on donor center procedures through demonstration and instruction.

Skills

Leadership

Staff training

Customer service

Education

High School Diploma or equivalent

Experience in laboratory/hospital environment

Job description

BioLife Plasma Services in Michigan (Ypsilanti) is hiring for a Lead Technician to oversee donor screening, processing and sample collection. You will lead staff, ensure safety and regulatory compliance, and support center management.

The role emphasizes training, workflow oversight, and strong customer service to donors, with a focus on quality and live operational excellence in a fast-paced setting.