Lead Planner: Repairs & Projects (12-month FTC)

MHS Homes; North Carolina; Presencial; USD 37.000 - 45.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Bonus & pension

28 days holiday

Training & development

Cycle to work

Free parking

Two holiday homes

Descripción de la vacante

MHS Homes in Chatham, United Kingdom, is seeking a Planner on a 12 month FTC to help manage property repairs, compliance and refurbishment projects within the Asset team. You will coordinate with planners, Delivery Managers and Assistant Managers to ensure timely, high-quality work for residents and customers.

The role requires strong planning, collaboration, excellent communication, and solid ICT skills. You will use systems to track work, identify risks, and drive continuous improvement across

Formación

• Strong planning skills and experience.
• Proven ability to work collaboratively within a team to achieve excellent results.
• Excellent communication skills with both customers and colleagues.
• Ability to see the bigger picture and contribute to wider service delivery.
• Strong ICT skills and experience with relevant systems.

Responsabilidades

• Plan and schedule daily workloads, ensuring the right people and materials are in place.
• Monitor and manage follow-on cases to meet customer-driven outcomes within agreed timescales.
• Use data effectively to drive performance and maintain accurate records in systems such as DRS, CRM, and Keystone.
• Collaborate with your team to resolve escalated queries and non-standard issues.
• Identify risks and implement mitigations, escalating where necessary.
• Champion continuous improvement and embrace change to enhance service delivery.
• Keep up to date with lessons learned from incidents and near misses.

Conocimientos

Planning skills

Team collaboration

Communication

Big-picture thinking

ICT skills

Herramientas

DRS

CRM

Keystone

Descripción del empleo

MHS Homes in Chatham, United Kingdom, is seeking a Planner on a 12 month FTC to help manage property repairs, compliance and refurbishment projects within the Asset team. You will coordinate with planners, Delivery Managers and Assistant Managers to ensure timely, high-quality work for residents and customers.

The role requires strong planning, collaboration, excellent communication, and solid ICT skills. You will use systems to track work, identify risks, and drive continuous improvement across