Lead Personal Banker & Branch Operations

Dollar Bank; Port Vue (PA); On-site; USD 42,000 - 64,000; Full time

Job summary

Dollar Bank in Port Vue, PA seeks a Personal Banker Supervisor to deliver outstanding customer service, deepen relationships, and promote banking products. You will train in retail sales, lead branch operations, and ensure accurate transactions while balancing profitability and risk.

This role requires leadership experience, strong communication, and the ability to travel to training as needed. You will greet customers, schedule appointments, and perform outbound calling, while maintaining

Qualifications

• High school diploma or GED required.
• College degree or 1+ year demonstrated ability to deliver outstanding customer service while achieving sales goals required.
• Leadership, supervision, or mentorship experience required.
• Ability to travel to training.
• Background checks as required by OCC.

Responsibilities

• Sell and service customers by offering products according to customer needs.
• Develop new customer relationships through greeting, scheduling appointments, and outbound calling.
• Perform teller functions with accurate balancing and efficient transactions.
• Multitask between transactions while maintaining service levels.
• Make sound decisions prioritizing risk, profitability, and customer satisfaction.
• Count money accurately.
• Access account information and process transactions on computer systems.
• Attend classes to gain knowledge of bank products and guidelines.
• Maintain professional appearance and conduct at all times.
• Uphold risk management and ethics as part of the bank's program.
• Comply with regulatory laws and procedures.

Skills

Leadership

Customer service

Sales orientation

Travel

Education

High school diploma/GED

College degree or equivalent

Job description

Dollar Bank in Port Vue, PA seeks a Personal Banker Supervisor to deliver outstanding customer service, deepen relationships, and promote banking products. You will train in retail sales, lead branch operations, and ensure accurate transactions while balancing profitability and risk.

This role requires leadership experience, strong communication, and the ability to travel to training as needed. You will greet customers, schedule appointments, and perform outbound calling, while maintaining