Lead PC Systems Engineer - Windows/Mac/Linux

Georgia State University; Atlanta (GA); On-site; USD 55,000 - 69,000; Full time

Benefits offered by this job

Health benefits

Tuition assistance

Retirement plan

Professional development

Job summary

Georgia State University is seeking a proficient PC Systems Specialist, Lead to provide multi-platform workstation support (Windows, Mac, Linux) across the Atlanta Campus. The role requires diagnosing complex hardware, software, AV, and network printer issues and delivering enterprise workstation solutions for departments.

The ideal candidate will lead a PC support team, maintain end-user computing assets, and develop SOPs while collaborating with security to patch vulnerabilities and ensure

Qualifications

• Bachelor's degree and three years of related experience, or an equivalent combination.
• Experience supporting Windows, Mac, and Linux workstations in a multi-platform environment.
• Strong problem-solving and communication skills, with ability to document procedures.

Responsibilities

• Provide software and workstation support across Windows, Mac, and Linux platforms.
• Diagnose and resolve complex hardware, software, AV, and network printer issues.
• Deliver enterprise solutions for workstation support and advise the PC technical team.

Skills

Windows OS

Mac OS

Linux OS

Education

Bachelor's degree or equivalent experience

Job description

Georgia State University is seeking a proficient PC Systems Specialist, Lead to provide multi-platform workstation support (Windows, Mac, Linux) across the Atlanta Campus. The role requires diagnosing complex hardware, software, AV, and network printer issues and delivering enterprise workstation solutions for departments.

The ideal candidate will lead a PC support team, maintain end-user computing assets, and develop SOPs while collaborating with security to patch vulnerabilities and ensure