PC Support Technician: Hardware & Software Expert

Upstate Medical University; City of Syracuse (NY); On-site; USD 42,000 - 62,000; Full time

Job summary

Upstate Medical University seeks a PC Support Technician to install, troubleshoot, and repair PC hardware and software across campus. You will handle new devices, departmental moves, and migrations while researching and resolving hardware and software problems for client devices, printers, file servers, and host systems.

The ideal candidate has a Bachelor's degree and at least one year of PC support or customer service experience, plus strong communication and interpersonal skills to collaborate

Qualifications

• Bachelor's degree and a minimum of one (1) year of experience to include PC support and customer service or equivalent combination of education and experience, plus excellent communication and interpersonal skills required.

Responsibilities

• Install, troubleshoot and repair PC hardware and software applications.
• Installations include new devices, departmental moves and migrations from existing computers.
• Research and resolve hardware and software problems as necessary.
• Troubleshoot connectivity problems with client devices, network printers, files servers and host systems.

Skills

PC support

Customer service

Communication skills

Interpersonal skills

Education

Bachelor's degree

Job description

Upstate Medical University seeks a PC Support Technician to install, troubleshoot, and repair PC hardware and software across campus. You will handle new devices, departmental moves, and migrations while researching and resolving hardware and software problems for client devices, printers, file servers, and host systems.

The ideal candidate has a Bachelor's degree and at least one year of PC support or customer service experience, plus strong communication and interpersonal skills to collaborate