Lead Pawn Broker – Shift Leader Career Path

EZCORP, Inc.; Dallas (TX); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Free Health Insurance

Uncapped bonus potential

401(k) with company match

Paid time off

Holiday pay

Store discount

Job summary

EZPawn in Dallas, TX seeks a Retail Shift Leader (Key Holder) to lead daily operations, process pawn loans, and drive sales while coaching team members. The role offers a clear career path with development opportunities within EZCORP’s pawn brand family.

You will manage opening/closing duties, promote exceptional customer service, and participate in structured leadership training to advance toward store management roles.

Qualifications

• The ideal candidate will possess strong leadership, negotiation, and customer service skills.
• Ability to manage time effectively and communicate clearly with customers and team members.

Responsibilities

• Processing loans and extensions
• Opening and closing store procedures
• Supervising and coaching store team members
• Provide outstanding customer service and build relationships while driving sales

Skills

Leadership

Negotiation

Customer service

Time management

Communication

Education

High school diploma or GED

Job description

EZPawn in Dallas, TX seeks a Retail Shift Leader (Key Holder) to lead daily operations, process pawn loans, and drive sales while coaching team members. The role offers a clear career path with development opportunities within EZCORP’s pawn brand family.

You will manage opening/closing duties, promote exceptional customer service, and participate in structured leadership training to advance toward store management roles.