Lead Pawn Broker | Retail Shift Leader

EZCORP, Inc.; Jacinto City (TX); Hybrid; USD 19,000 - 22,000; Full time

Benefits offered by this job

Free Health Insurance

Uncapped Bonus

401(k) with Match

Paid Time Off

Holiday Pay

Store Discount

Career Growth

Job summary

EZCORP, Inc. in Jacinto City, TX is seeking a Retail Shift Leader (Key Holder) to lead daily store operations, promote customer service, and drive sales of pawn items. You will supervise Team Members, train staff, and support opening/closing procedures in a fast-paced environment.

Your role offers a clear career path with paid training, benefits, and performance-based bonuses. Prior supervisory experience and a strong work ethic are essential to succeed.

Qualifications

• High school diploma or GED required.
• Minimum 1 year of supervisor or lead experience.
• Ability to pass a criminal background check and drug test.
• Valid driver’s license and auto insurance.

Responsibilities

• Provide outstanding customer service and build relationships while promoting sales of pawn items.
• Perform opening and closing store procedures.
• Supervise and coach store team members.
• Lead and influence team through coaching and hands-on involvement.

Skills

Leadership

Negotiation

Time management

Interpersonal skills

Communication

Bilingual

Education

High school diploma or GED

Job description

EZCORP, Inc. in Jacinto City, TX is seeking a Retail Shift Leader (Key Holder) to lead daily store operations, promote customer service, and drive sales of pawn items. You will supervise Team Members, train staff, and support opening/closing procedures in a fast-paced environment.

Your role offers a clear career path with paid training, benefits, and performance-based bonuses. Prior supervisory experience and a strong work ethic are essential to succeed.