Lead Pawn Broker — Retail Shift Leader

EZCORP, Inc.; Ingleside (TX); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Free Health Insurance

Competitive Wages

Monthly UNCAPPED Bonus Potential

401(k) with Company Match

Generous Paid Time Off

Holiday Pay

Store Discount

Job summary

EZCORP, Inc. in Ingleside, TX is seeking a Retail Shift Leader (Key Holder) to guide daily store operations, lead a team, and deliver outstanding customer service in a fast-paced pawn environment.

You will process loans and extensions, supervise opening and closing duties, coach Team Members, and help drive sales with a focus on community service. We offer paid training, career growth, competitive pay, benefits, and a structured path to higher roles.

Qualifications

• High school diploma or GED required.
• Minimum 1 year of supervisor, key holder, shift lead, team lead, or manager experience.
• Able to pass a criminal background check and drug test.
• Valid driver’s license and auto insurance.

Responsibilities

• Processing loans and extensions.
• Opening and closing store procedures.
• Supervising and coaching store Team Members.
• Providing outstanding customer service and building relationships.

Skills

Leadership

Negotiation

Communication

Time management

Prioritization

Customer relationships

Education

High school diploma or GED

Job description

EZCORP, Inc. in Ingleside, TX is seeking a Retail Shift Leader (Key Holder) to guide daily store operations, lead a team, and deliver outstanding customer service in a fast-paced pawn environment.

You will process loans and extensions, supervise opening and closing duties, coach Team Members, and help drive sales with a focus on community service. We offer paid training, career growth, competitive pay, benefits, and a structured path to higher roles.