Retail Shift Leader – Grow Your Pawn Career

ezcorp; Bacliff (TX); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Health insurance

Bonus potential

401(k) with company match

Paid time off

Holiday pay

Store discount

Job summary

EZCORP in Bacliff, Texas is hiring a Retail Shift Leader (Key Holder) to lead the store team, promote exceptional customer service, and help drive sales in a fast-paced pawn operation. The role offers career growth, paid training, and a path from Lead Pawnbroker to store leadership.

You will process loans, manage opening/closing, coach teammates, and ensure adherence to company policies. A high school diploma or GED is required and background checks will be conducted.

Qualifications

• High school diploma or GED required.
• Minimum 1 year of supervisor/leadership experience.
• Pass a criminal background check and drug test.
• Valid driver’s license and auto insurance.
• Comply with all company policies and procedures.
• Knowledge of common pawned items is a plus.
• Sales background is a plus; bilingual is a plus.

Responsibilities

• Processing loans and extensions.
• Negotiating terms for pawned items with customers.
• Opening and closing store procedures.
• Supervising and coaching store team members.

Skills

Customer service

Leadership

Sales

Communication

Bilingual

Education

High school diploma or GED

Job description

EZCORP in Bacliff, Texas is hiring a Retail Shift Leader (Key Holder) to lead the store team, promote exceptional customer service, and help drive sales in a fast-paced pawn operation. The role offers career growth, paid training, and a path from Lead Pawnbroker to store leadership.

You will process loans, manage opening/closing, coach teammates, and ensure adherence to company policies. A high school diploma or GED is required and background checks will be conducted.