Lead Patient Registration & Training Specialist

SouthEast Alaska Regional Health Consortium; Sitka (AK); On-site; USD 34,000 - 45,000; Full time

Benefits offered by this job

Retirement

Paid time off

Paid parental leave

Health insurance

Dental

Vision benefits

Life insurance

Long and short-term disability

Job summary

SouthEast Alaska Regional Health Consortium is seeking a Patient Registration Specialist Lead in Sitka, AK. The role supports the Patient Registration Supervisor and peers with training, auditing, and reporting of registration operations.

You will verify demographics, insurance information, and assist with payments while ensuring service excellence across multiple care disciplines. The position emphasizes team leadership, training new staff, and contributing to departmental improvement efforts

Qualifications

• 2 years of healthcare office experience OR an associate degree in lieu of healthcare office experience
• Internal SEARHC candidates with at least 1 year of experience in PRS or similar role will be considered
• High School Diploma or GED preferred; advanced degree preferred

Responsibilities

• Manages scheduling resources for patient appointments
• Manages communication tools for patient scheduling requests
• Performs insurance verification review for upcoming appointments
• Handles payment collection including co-pays and upfront payments
• Creates and maintains patient profiles with accurate demographic data
• Maintains and uses registration worklists and routes to appropriate disciplines
• Coordinates patient portal signups and uses SEARHC standards of service excellence

Skills

Customer service

Attention to detail

Interpersonal skills

Time management

EHR systems

Microsoft Office

Education

Associate degree

High School Diploma or GED

Tools

EHR systems

Microsoft Office

Job description

SouthEast Alaska Regional Health Consortium is seeking a Patient Registration Specialist Lead in Sitka, AK. The role supports the Patient Registration Supervisor and peers with training, auditing, and reporting of registration operations.

You will verify demographics, insurance information, and assist with payments while ensuring service excellence across multiple care disciplines. The position emphasizes team leadership, training new staff, and contributing to departmental improvement efforts