Lead Patient Care Coordinator – Primary Care

UnitedHealth Group; Evergreen (CO); On-site; USD 57,308,000 - 103,155,000; Full time

Benefits offered by this job

Paid time off

Medical/Dental/Vision

401(k)

Education reimbursement

Employee discounts

EAP

Referral bonus

Voluntary benefits

Job summary

UnitedHealth Group's Optum unit is hiring a Senior Patient Care Coordinator in Evergreen, CO for the Family Medicine department. You will greet and register patients, verify insurance, process pre-authorizations, and collect payments.

The role includes scheduling, managing medical records, and leading team members to ensure smooth clinic operations. Strong customer service skills, familiarity with MS Office, and prior medical office experience are required.

Qualifications

• High School Diploma or GED is required.
• 2+ years of face-to-face or telephonic customer service experience.
• 1+ years of experience in a medical office.
• Intermediate proficiency in Microsoft Office applications.

Responsibilities

• Greet patients, manage check-in/out and insurance verifications.
• Collect co-pays/coinsurance and handle daily deposits.
• Lead team members and coordinate scheduling for appointments.
• Maintain medical records and assist with documentation requests.
• Provide excellent customer service and effective communication.

Skills

Customer service

Leadership

Scheduling

Microsoft Office

Cash handling

Medical terminology

Telephone triage

Multi-system phone line

Education

High School Diploma/GED

Tools

Microsoft Office

Electronic Health Records

Job description

UnitedHealth Group's Optum unit is hiring a Senior Patient Care Coordinator in Evergreen, CO for the Family Medicine department. You will greet and register patients, verify insurance, process pre-authorizations, and collect payments.

The role includes scheduling, managing medical records, and leading team members to ensure smooth clinic operations. Strong customer service skills, familiarity with MS Office, and prior medical office experience are required.