Patient Care Concierge

Optum; Westminster (CO); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Paid time off

Medical plan

Dental & Vision

401(k)

Education reimbursement

Employee discounts

Employee assistance program

Referral bonus

Job summary

Optum's Westminster clinic is hiring a Patient Care Coordinator to greet, register and schedule patients in a friendly, efficient manner and to assist with insurance verification and payments. You will ensure accurate medical records, coordinate appointments, and support front-desk operations in a busy Family Medicine setting.

This role requires a High School Diploma or GED, strong MS Office skills, and excellent communication.

Qualifications

• High School Diploma/GED required.
• 1+ years of experience in a healthcare setting.
• Intermediate level of proficiency in Microsoft Office applications.
• Preferred: 1+ years of experience with electronic health records.
• Preferred: 1+ years of experience handling multi-line phone systems.
• Knowledge of medical terminology helpful.
• Ability to handle cash and process payments.

Responsibilities

• Greets patients and manages check-in/check-out tasks.
• Verifies insurance and processes pre-authorizations and/or precertifications.
• Collects co-pays, co-insurance and deductibles and issues receipts.
• Manages cashier box and daily deposits.
• Answers phones and schedules appointments.
• Maintains medical records and releases requests.
• Establishes positive relationships with patients and staff.

Skills

Communication skills

Customer service

Teamwork

Time management

Organizational skills

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

Optum's Westminster clinic is hiring a Patient Care Coordinator to greet, register and schedule patients in a friendly, efficient manner and to assist with insurance verification and payments. You will ensure accurate medical records, coordinate appointments, and support front-desk operations in a busy Family Medicine setting.

This role requires a High School Diploma or GED, strong MS Office skills, and excellent communication.