Lead Patient Care Coordinator - Clinic Ops & Team Leader

upperlinehealth; Madison (AL); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Sign-on bonus

Team bonus potential

Comprehensive benefits

Weekday hours

Career growth

Job summary

Upperline Health Madison, AL is seeking a Lead Patient Care Coordinator to manage daily clinic operations and support physicians in delivering comprehensive care. The role centers on coordinating patient flow, enrollment in Upperline Plus, and ensuring high-quality patient experiences.

The ideal candidate will have podiatry or orthopedic clinic exposure, strong communication skills, proficient EMR use (athenahealth preferred), and the ability to lead a diverse team while traveling to nearby

Qualifications

• Experience as a Patient Care Coordinator.
• Podiatry or Orthopedic clinic experience preferred.
• Excellent computer skills and strong medical terminology knowledge.
• Experience with EMR – athenahealth preferred.
• Effective communicator with strong interpersonal skills.
• Customer service oriented with professional demeanor.
• Demonstrated leadership with stable work history.
• Reliable transportation; able to pass background check and drug test.

Responsibilities

• Coordinate patient care and enrollment in Upperline Plus with the care team.
• Oversee daily clinic coverage and staffing with clinic leads.
• Recruit and onboard non-provider clinical staff; manage performance.
• Monitor clinic KPIs with regional leadership.
• Lead daily clinic huddles and manage scheduling for high‑risk patients.
• Maintain clinic culture; support corporate initiatives and audits.
• Ensure EMR documentation and clinic operations are up to standards.
• Travel to surrounding clinics to provide support when needed.

Skills

Patient care coordination

Leadership

Communication

Customer service

Tools

athenahealth EMR

Job description

Upperline Health Madison, AL is seeking a Lead Patient Care Coordinator to manage daily clinic operations and support physicians in delivering comprehensive care. The role centers on coordinating patient flow, enrollment in Upperline Plus, and ensuring high-quality patient experiences.

The ideal candidate will have podiatry or orthopedic clinic exposure, strong communication skills, proficient EMR use (athenahealth preferred), and the ability to lead a diverse team while traveling to nearby