Lead Patient Access & Training Specialist

Sanford; Fargo (ND); On-site; USD 25,000 - 40,000; Full time

Job summary

Sanford Health, a leading regional health system, seeks a lead role to facilitate communication, training and coverage across departments. You will serve as a go-to resource, mentor staff, and help resolve issues to ensure smooth operations in a fast-paced healthcare environment.

The position requires independent work with accountability, strong customer service, and the ability to adapt staffing for absences or float coverage. Prior healthcare experience is valued.

Qualifications

• Two years of One Chart or similar electronic medical records (EMR) experience.
• Five years of customer service experience preferred.
• High school diploma or equivalent preferred.
• Associate degree preferred.
• Previous healthcare experience required.

Responsibilities

• Provide resources and moderate direction across departments.
• Mentor new employees and assist with orientation.
• Assist with department education and training; develop training curriculum.
• Help manage productivity and department reports and staffing coverage.

Skills

Customer service

Healthcare experience

EMR experience

Education

High school diploma

Associate degree

Tools

One Chart EMR

Job description

Sanford Health, a leading regional health system, seeks a lead role to facilitate communication, training and coverage across departments. You will serve as a go-to resource, mentor staff, and help resolve issues to ensure smooth operations in a fast-paced healthcare environment.

The position requires independent work with accountability, strong customer service, and the ability to adapt staffing for absences or float coverage. Prior healthcare experience is valued.