Lead Patient Access & Revenue Cycle Specialist

Franciscan Alliance, Inc.; Indianapolis (IN); On-site; USD 40,000 - 56,000; Full time

Job summary

Franciscan Health Indianapolis Campus seeks a Lead Patient Access Representative to coordinate patient access with patients, medical staff, and multiple departments, ensuring efficient service delivery. The role supports staffing, scheduling, and work queues to optimize department operations.

The position involves bed planning functions, communication across teams, and assisting patients with cost-share discussions and referrals to financial counselors.

Qualifications

• 1 year Revenue Cycle experience or related area.
• Preferred Associate's Degree; High School Diploma required.

Responsibilities

• Coordinate Patient Access functions with patients, medical staff and departments to ensure smooth service delivery.
• Assist with staffing and scheduling of the department and work queues.
• Monitor coworkers’ performance and provide feedback for coworker evaluations.
• Support bed planning and communication to minimize bed shortages.
• Assist in patient cost share explanations and connect to financial counselors when needed.

Skills

Revenue Cycle

Staff coordination

Interdepartmental communication

Education

Associate's Degree

High School Diploma/GED

Job description

Franciscan Health Indianapolis Campus seeks a Lead Patient Access Representative to coordinate patient access with patients, medical staff, and multiple departments, ensuring efficient service delivery. The role supports staffing, scheduling, and work queues to optimize department operations.

The position involves bed planning functions, communication across teams, and assisting patients with cost-share discussions and referrals to financial counselors.