Lead Operations Technician - Clinical Packaging

MSD Malaysia; West Point (PA); On-site; USD 64,000 - 100,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) retirement plan

Paid holidays

Vacation & sick days

Job summary

Merck & Co., Inc. seeks a Room Lead for Clinical Packaging operations at the West Point, PA facility. Lead a team of packaging technicians through GMP-compliant clinical packaging, labeling, and documentation, ensuring safe operations and adherence to SOPs.

The role emphasizes hands-on training, rapid problem-solving, and continuous improvement with a focus on quality and safety in a fast-paced environment. Eligible for annual bonus and comprehensive benefits.

Qualifications

• Minimum 1-year experience in GMP regulated environment.
• Attention to detail.
• Leadership experience to enable accountability for daily operations for a team of packaging technicians.
• Excellent communication skills.
• Professional interpersonal skills with ability to address minor disagreements.
• Demonstrate ability to coach, train, and mentor new or junior staff members.
• Maintain vision qualification (20/20 vision with correctives) for gross inspection as well as cleaning qualification.
• Ability to repetitively lift, carry, push and pull up to 50 lbs.
• Prior experience in SAP or other similar Manufacturing Execution System (MES) required.
• Ability to quickly learn new systems, equipment, and processes.
• Demonstrated problem-solving skills and a continuous improvement mindset

Responsibilities

• Oversee filling, labelling, and packaging of clinical packaging jobs.
• Coordinate and document de-packaging, packaging, labeling and sampling activities.
• Ensure GMP/SOP compliance, batch instructions, and safety in all tasks.
• Be accountable for daily output and product quality in primary and secondary packaging.
• Report and prevent potential quality events and non-conformances.
• Occasional overtime and weekend work may be required.
• Support collaboration across departments and teams.
• Train new employees and mentor junior staff.
• Handle controlled substances per SOP.
• Stage materials and manage environment-sensitive timing requirements.
• Set up, operate, disassemble and clean area equipment and rooms.
• Document transactions accurately in SAP and GDP-compliant records.

Skills

Coaching

Communication

GMP Compliance

GMP Training

Master Batch Records

Operations Support

Pharmaceutical Manufacturing

Production Scheduling

Teamwork

Technical Support

Education

High School Diploma or equivalent

Tools

SAP

Job description

Merck & Co., Inc. seeks a Room Lead for Clinical Packaging operations at the West Point, PA facility. Lead a team of packaging technicians through GMP-compliant clinical packaging, labeling, and documentation, ensuring safe operations and adherence to SOPs.

The role emphasizes hands-on training, rapid problem-solving, and continuous improvement with a focus on quality and safety in a fast-paced environment. Eligible for annual bonus and comprehensive benefits.