On-Site Care Team Leader — Lead & Coordinate Home Care

Elara Caring; New York (NY); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Collaborative work environment

Tuition reimbursement for full-time

Free continuing education

Medical, dental, and vision insurance

401(K) with employer match

Generous paid time off

Pet insurance

Job summary

Elara Caring is hiring a Care Team Supervisor for Personal Care Services in Brooklyn, NY. This on-site, full-time role leads caregivers, coordinates services, and ensures accurate documentation and regulatory compliance.

The ideal candidate has a HS diploma or GED, with preferred associate/bachelor’s degree and 5+ years in a fast-paced healthcare setting. Bilingual ability may be required by location, with strong leadership and communication skills highly valued.

Qualifications

• High School Diploma or GED required.
• Associate or bachelor’s degree preferred.
• Experience working with elderly or disabled populations preferred.
• Five (5) years of experience in a fast‑paced office or healthcare environment preferred.
• Working knowledge of Medicare/Medicaid and home care operations preferred.
• Strong computer proficiency and documentation skills.
• Excellent organizational and multitasking abilities.
• Professional verbal and written communication skills.
• Strong leadership, coaching, and motivational skills.
• Ability to thrive in a fast‑paced, high‑volume environment.
• Bilingual fluency may be required based on location.
• Reliable transportation and ability to travel locally and occasionally to support audits or operational needs.

Responsibilities

• Coordinate and schedule personal care services, including coverage for planned and unplanned absences.
• Maintain accurate client service records, plans of care, caregiver schedules, and required documentation.
• Review and manage service authorizations and contract-specific requirements.
• Monitor reports to ensure accuracy in billing, payroll, utilization, and service delivery.
• Support branch growth initiatives and operational planning efforts.
• Ensure ongoing compliance with all licensures, payer, contract, and regulatory standards.
• Ensure caregiver compliance with required trainings, certifications, health assessments, and in‑services.
• Conduct caregiver orientations as required.
• Collaborate with payroll and timekeeping teams.
• Monitor daily service delivery to ensure adequate caregiver availability and coverage.
• Monitor systems to confirm authorizations align with scheduled services.
• Review utilization reports.
• Communicate professionally and effectively with caregivers, clients, case managers, and leadership.
• Represent Elara Caring in a professional and positive manner within the community.
• Perform additional duties and projects as assigned to support team and organizational success

Skills

Leadership

Team coordination

Communication

Documentation

Travel readiness

Education

High School Diploma or GED

Associate or Bachelor's degree preferred

Tools

N/A

Job description

Elara Caring is hiring a Care Team Supervisor for Personal Care Services in Brooklyn, NY. This on-site, full-time role leads caregivers, coordinates services, and ensures accurate documentation and regulatory compliance.

The ideal candidate has a HS diploma or GED, with preferred associate/bachelor’s degree and 5+ years in a fast-paced healthcare setting. Bilingual ability may be required by location, with strong leadership and communication skills highly valued.