Lead Office Assistant III — Policy, Training & Admin

CalHR; Crescent City (CA); On-site; USD 42,000 - 62,000; Full time

Job summary

CalHR in Crescent City, California, is seeking an Office Assistant III (MSS) to perform highly responsible clerical duties under limited supervision. The role may lead a team, provide training, and handle applicant screening and case initiation in automated systems.

The position requires knowledge of general office functions, accurate data handling, and ability to explain department policies. It is a full-time, on-site vacancy with responsibilities across records, forms, and customer service.

Qualifications

• Two (2) years of full-time experience performing clerical duties in an office environment, including one (1) year at the journey level.

Responsibilities

• Provides interpretation and guidance to new employees, lower level clerical staff, and coworkers on new or revised policies and procedures.
• Coordinates, distributes, and reprioritizes work tasks to adjust to changing demands.
• Monitors the quality and timeliness of work.
• Assists others with complex or non-routine matters.
• Provides supervisor with feedback on employees and process improvements.
• Addresses complaints and explains regulations to customers or the public.
• Responds to inquiries regarding departmental functions, services, policies, and procedures.

Job description

CalHR in Crescent City, California, is seeking an Office Assistant III (MSS) to perform highly responsible clerical duties under limited supervision. The role may lead a team, provide training, and handle applicant screening and case initiation in automated systems.

The position requires knowledge of general office functions, accurate data handling, and ability to explain department policies. It is a full-time, on-site vacancy with responsibilities across records, forms, and customer service.