Lead Office Assistant III — Advanced Clerical & Training

CalHR; Sonora (CA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

CalPERS retirement benefits

Generous leave accruals

Job summary

CalHR in California seeks an Office Assistant III to perform high-level clerical duties, guide staff, and train others. You will explain policies, manage records, and operate department systems while ensuring accuracy and timely service to the public.

The role requires supervising or leading staff, interviewing applicants, and handling complex or routine tasks within established guidelines. The position emphasizes adaptability and strong communication with diverse customers.

Qualifications

• General office functions, procedures, equipment, and filing systems.
• General goals and purposes of department programs, services, and operations.
• English grammar, spelling, and punctuation.
• Standard formats and vocabulary used in business correspondence.
• Basic supervisory and training and development principles and practices.
• State, County, or Department computer systems.
• Word processing, spreadsheet, database, email, calendaring programs, and automated systems.

Responsibilities

• Explain policies, procedures, and regulations governing program operations.
• Analyze situations involving complex rules and regulations and exercise good judgment.
• Provide effective verbal and written instruction to others.
• Prioritize, plan, and organize one's own work.
• Conduct interviews and record information simultaneously.
• Enter and retrieve data using an automated data system.
• Identify and correct inaccurate or inconsistent information.
• Interact with individuals from diverse backgrounds.
• Provide direction to and train subordinate staff.
• Work cooperatively as part of a team.
• Listen attentively and understand oral information provided.
• Maintain flexibility in daily activities and decision making.

Job description

CalHR in California seeks an Office Assistant III to perform high-level clerical duties, guide staff, and train others. You will explain policies, manage records, and operate department systems while ensuring accuracy and timely service to the public.

The role requires supervising or leading staff, interviewing applicants, and handling complex or routine tasks within established guidelines. The position emphasizes adaptability and strong communication with diverse customers.