Eligibility Specialist II: Public Benefits & Casework

CalHR; Crescent City (CA); On-site; USD 77,000 - 85,000; Full time

Job summary

CalHR in Crescent City seeks an Eligibility Specialist II to assess eligibility for public assistance programs through interactive interviews and data gathering. You will manage casework on multi-program caseloads, using automated systems and coordinating with health, social, and employment services.

The role requires working knowledge of eligibility regulations and software, handling complex tasks with supervision as needed.

Qualifications

• Interviews to elicit eligibility information and verify financial, employment, and demographic data.
• Determine initial or continuing eligibility for multiple aid programs.
• Explain regulations and rights to clients and inform them of eligibility for programs.

Responsibilities

• Performs interactive interviews to determine eligibility.
• Analyzes information to determine eligibility for multiple programs.
• Enters and maintains case records in automated systems.
• Resolves discrepancies with documentation and external agencies.

Skills

Interactive interviewing

Eligibility determination

Client communication

Data entry

Education

One year eligibility experience

Two years eligibility experience

Tools

Automated case management systems

Microsoft Office

Job description

CalHR in Crescent City seeks an Eligibility Specialist II to assess eligibility for public assistance programs through interactive interviews and data gathering. You will manage casework on multi-program caseloads, using automated systems and coordinating with health, social, and employment services.

The role requires working knowledge of eligibility regulations and software, handling complex tasks with supervision as needed.