Senior Office Assistant: Records & Client Support

CalHR; Sutter Creek (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

CalHR is seeking an Office Assistant II in Amador County to perform a range of clerical tasks including filing, reception, form processing, data entry, and record maintenance. The role requires independent judgment within established procedures and may involve initial applicant screening.

Under supervision, this journey-level position handles complex tasks, uses department-specific computer systems, and may lead or screen in certain instances. Training and experience are weighed for eligibility.

Qualifications

• One year of full-time clerical office experience.
• Knowledge of English grammar, spelling, and punctuation.
• Ability to use word processing, spreadsheet, database, email, and calendaring programs.

Responsibilities

• Perform clerical duties such as filing, reception, mail, and data entry.
• Explain regulations and policies to customers.
• Respond to inquiries and obtain information to route to appropriate resources.
• Prepare and process forms, documents, and correspondence.
• Operate multiline phone system and schedule appointments.
• Maintain and update department records and files.
• Process and review forms for accuracy and completeness.
• Provide initial screening of applications for departmental services.

Skills

General office functions

Explain policies and procedures

Data entry and automated systems

Communication skills

Judgment and decision making

Teamwork

Attention to detail

Multitasking and organization

Job description

CalHR is seeking an Office Assistant II in Amador County to perform a range of clerical tasks including filing, reception, form processing, data entry, and record maintenance. The role requires independent judgment within established procedures and may involve initial applicant screening.

Under supervision, this journey-level position handles complex tasks, uses department-specific computer systems, and may lead or screen in certain instances. Training and experience are weighed for eligibility.