Lead Ocean Export LCL Ops & Team Growth

CEVA Logistics; Des Plaines (IL); On-site; USD 91,000 - 114,000; Full time

Benefits offered by this job

Annual leave entitlement

Pension plan

Life assurance

Employee benefits platform discounts

Job summary

CEVA Logistics in Des Plaines, IL is seeking an Ocean Export LCL Supervisor to lead day-to-day Ocean LCL export operations. You will supervise a team of export agents and coordinate with carriers and CFS to maximize service quality and efficiency.

You will monitor KPIs, drive process improvements, and ensure regulatory compliance across a fast-paced global logistics network, while supporting billing accuracy and cost control.

Qualifications

• Bachelor's degree or higher preferred in a related field.
• Minimum four years in logistics, freight forwarding, or international transportation.
• Minimum three years hands-on Ocean Export experience, including LCL operations.

Responsibilities

• Lead daily Ocean Export LCL operations, ensuring accurate, timely bookings, routing, documentation, and cargo consolidations.
• Supervise and develop a team of export agents with training and performance feedback.
• Manage customer escalations with urgency to ensure timely resolution and satisfaction.
• Collaborate with ocean carriers, CFS, and CEVA's global network to optimize service, capacity, and cost.
• Ensure compliance with international trade regulations and CEVA SOPs.

Skills

Leadership

Communication

Analytical thinking

Organization

MS Office

CargoWise One

Education

Bachelor’s degree in Transportation, Logistics, Supply Chain Management, Business, or related field

Tools

CargoWise One

Microsoft Office

Job description

CEVA Logistics in Des Plaines, IL is seeking an Ocean Export LCL Supervisor to lead day-to-day Ocean LCL export operations. You will supervise a team of export agents and coordinate with carriers and CFS to maximize service quality and efficiency.

You will monitor KPIs, drive process improvements, and ensure regulatory compliance across a fast-paced global logistics network, while supporting billing accuracy and cost control.