Lead Observability Platform Engineer

ISHE

Idaho

Hybrid

USD 107,000 - 284,000

Full time

14 days+

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Benefits offered by this job

Competitive benefits

Full-time role

Job summary

CVS Health is seeking a Lead Cloud Engineer for the Observability Platform to design and scale telemetry pipelines across multi-cloud environments. You will mentor teams, implement OpenTelemetry patterns, and drive reliability through SLOs and incident response.

You will collaborate with SRE, Platform and Cloud teams, champion secure, high‑throughput data flows, and promote best practices in instrumentation, CI/CD, and platform automation at Fortune 6 scale.

Qualifications

7+ years of experience in Software Engineering.
5+ years of experience with observability practices, including SLIs/SLOs/SLAs, alerting, and incident management.
5+ years building production‑grade backend services in Go and/or Java.
5+ years implementing and operating OpenTelemetry, including OTLP, semantic conventions, and instrumentation patterns.
5+ years with cloud‑native and containerized platforms (Docker, Kubernetes, Argo CD).
5+ years working with public cloud platforms (AWS, GCP, or Azure).
3+ years designing and scaling distributed, high‑volume data pipelines.
3+ years of experience with Helmcharts, Kustomize etc.
3+ years working with Grafana OSS or comparable observability backends (e.g., Grafana, Loki, Tempo, Mimir).
3+ years of experience with Infrastructure as Code tools such as Terraform or CloudFormation.
3+ years with relational databases (PostgreSQL, MySQL).

Responsibilities

Design, build, and operate core observability platform services using Go, Python, Java (Spring Boot).
Lead enterprise-wide adoption of OpenTelemetry, including client libraries, semantic conventions, instrumentation patterns, and Collector/agent strategy.
Architect and scale high‑throughput, fault‑tolerant telemetry pipelines (logs, metrics, traces).
Develop self-service observability capabilities that simplify onboarding and troubleshooting.
Implement end-to-end monitoring of the observability platform, defining SLOs and alerting.
Collaborate with SRE, Platform, and Cloud teams to establish reliability standards and incident practices.
Participate in on‑call rotations and lead incident mitigation and root‑cause analysis.
Automate operational workflows and CI/CD enhancements for platform automation.
Ensure secure telemetry pipelines through mTLS and zero‑trust design patterns.
Produce high‑quality technical documentation and standards.
Engage with internal teams to gather requirements and influence roadmap.
Provide technical leadership through mentorship and architectural guidance.