Lead Cloud Engineer, Observability Platform

CVS Health; Wyoming (OH); Hybrid; USD 107,000 - 284,000; Full time

Job summary

CVS Health is seeking a Lead Cloud Engineer for the Observability Platform to architect and scale telemetry pipelines (logs, metrics, traces) across multiple clouds. You will drive OpenTelemetry adoption, implement secure, high-throughput data flows, and collaborate with SRE and Platform teams to raise reliability and performance.

You will mentor engineers, design self-service observability capabilities, and champion best practices across CVS Health’s engineering community.

Qualifications

• 7+ years of experience in Software Engineering.
• 5+ years of experience with observability practices (SLIs/SLOs/SLAs, alerting, incident management).
• 5+ years building production-grade backend services in Go and/or Java.
• 5+ years implementing and operating OpenTelemetry (OTLP, semantic conventions).
• 5+ years with cloud-native and containerized platforms (Docker, Kubernetes, Argo CD).
• 3+ years designing and scaling distributed, high-volume data pipelines.
• 3+ years with Terraform or CloudFormation.
• 3+ years with relational databases (PostgreSQL, MySQL).

Responsibilities

• Design, build, and operate core observability platform services using Go, Python, Java (Spring Boot).
• Lead enterprise-wide adoption of OpenTelemetry and instrumentation patterns.
• Architect and scale high-throughput telemetry pipelines (logs, metrics, traces).
• Develop self-service observability capabilities for onboarding and troubleshooting.
• Implement end-to-end monitoring of the platform with SLOs and health checks.
• Collaborate with SRE, Platform and Cloud teams to establish reliability standards.
• Participate in on-call rotations and lead incident mitigation and post-incident reviews.
• Automate operational workflows and CI/CD enhancements for platform automation.
• Ensure secure telemetry pipelines through mTLS and secrets management.
• Produce and maintain high-quality technical documentation and standards.
• Engage with internal teams to gather requirements and influence roadmap.
• Provide technical leadership through mentorship and architectural guidance.

Skills

Go

Python

Java

OpenTelemetry

Cloud-native

Kubernetes

SRE collaboration

Distributed systems

Education

Bachelor's degree

Tools

Prometheus

Grafana

Terraform

CloudFormation

Argo CD

Envoy

Kustomize

Job description

CVS Health is seeking a Lead Cloud Engineer for the Observability Platform to architect and scale telemetry pipelines (logs, metrics, traces) across multiple clouds. You will drive OpenTelemetry adoption, implement secure, high-throughput data flows, and collaborate with SRE and Platform teams to raise reliability and performance.

You will mentor engineers, design self-service observability capabilities, and champion best practices across CVS Health’s engineering community.