Lead Medical Support Trainer

U.S. Department of Veterans Affairs

Indianapolis (IN)

In loco

USD 51.000 - 66.000

Tempo pieno

4 giorni fa

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Descrizione del lavoro

The U.S. Department of Veterans Affairs at the Richard L.

Roudebush VAMC in Indianapolis, IN seeks a Lead Medical Support Assistant (Trainer) to coordinate and oversee MSA training for all scheduling staff, acting as the technical expert for scheduling procedures within the medical center. Responsibilities include training on scheduling policies, guiding staff on MSA functions, and promoting compliant, efficient scheduling using VistA and related software while collaborating with clinical

Competenze

Education & Training keeps apprised of latest national, VISN, and local policies and regulations regarding MSA and scheduling functions.
Trains and provides expert guidance to all employees in scheduling and other MSA functions including VistA scheduling options.
Promotes training sessions and communicates deficiencies to Supervisors and leadership.

Mansioni

Train scheduling staff on technical procedures related to MSA tasks such as ICB insurance capture, registration, and recall.
Lead scheduling audits and assist supervisors in auditing processes.
Use Veterans Health Information Systems and Technology Architecture (VistA) scheduling options and current software.
Coordinate multidisciplinary task forces to develop and improve scheduling training.
Respond to veterans and staff inquiries regarding appointments, billing, and pharmacy processes.