Lead Medical Support Specialist - Inpatient Care

US Department of Veterans Affairs; Jefferson Barracks (MO); In loco; USD 42.000 - 55.000; Tempo pieno

Descrizione del lavoro

US Department of Veterans Affairs in Missouri is seeking a Lead Medical Support Assistant to supervise inpatient wards and lead Medical Support Assistants, ensuring efficient patient flow across services.

The Lead MSA will provide performance input, resolve daily workplace issues, and coordinate staffing to meet patient needs. Qualifications include one year of creditable experience and strong medical terminology and team coordination skills.

Competenze

• One year of creditable experience equivalent to the next lower grade.
• Advanced knowledge of medical terminology and a wide range of clinical flow processes relating to access to care across multiple clinics, specialties, and/or community.
• Skill in communicating with individuals to obtain the desired effect and coordinating with a variety of interdisciplinary care team staff.
• Ability to utilize numerous advanced patient systems in support of multiple clinics in an interdisciplinary setting.
• Ability to organize work, set priorities, and delegate tasks/responsibilities in order to meet deadlines.
• Ability to provide staff development and training.
• Ability to manage staffing requirements, manage workflow priorities, and adjust the flow of work to meet team and patient needs.

Mansioni

• Lead MSA team, monitor performance, and assign work to Assistants.
• Provide input on performance and resolve daily workplace issues to maintain workflow.
• Coordinate with interdisciplinary care team to ensure efficient patient flow in inpatient wards.
• Supervise scheduling, staffing coverage, and training needs across MSAs.
• Act as liaison among Advanced MSA staff, patients, and other staff to resolve conflicts.

Conoscenze

Medical terminology

Clinical workflows

Interdisciplinary care

Staff management

Training staff

Delegation

Formazione

High school diploma or equivalent

Descrizione del lavoro

US Department of Veterans Affairs in Missouri is seeking a Lead Medical Support Assistant to supervise inpatient wards and lead Medical Support Assistants, ensuring efficient patient flow across services.

The Lead MSA will provide performance input, resolve daily workplace issues, and coordinate staffing to meet patient needs. Qualifications include one year of creditable experience and strong medical terminology and team coordination skills.