Lead Medical Support Assistant - Staffing & Training

US-Department-of-Veterans-Affair; Topeka (KS); On-site; USD 56,000 - 80,000; Full time

Job summary

US Department of Veterans Affairs in Topeka, KS seeks a Lead Medical Support Assistant (MSA) to coordinate advanced MSA assignments and workflow within an interdisciplinary unit. You will assess daily workload, assign tasks, and ensure staffing coverage.

Responsibilities include evaluating training records and identifying training needs to support MSAs across settings; referring candidates pending qualifications as allowed by VA policy, and collaborating with clinical teams to maintain smooth

Qualifications

• Advanced knowledge of medical terminology and a wide range of clinical flow processes relating to access to care across multiple clinics, specialties, and/or community.
• Skill in communicating with individuals to obtain the desired effect and coordinating with a variety of interdisciplinary care team staff.
• Ability to utilize numerous advanced patient systems in support of multiple clinics in an interdisciplinary setting.
• Ability to organize work, set priorities, and delegate tasks/responsibilities in order to meet deadlines.
• Ability to provide staff development and training.
• Ability to manage staffing requirements, manage workflow priorities, and adjust the flow of work to meet team and patient needs.

Responsibilities

• Lead the coordination of Advanced MSA assignments and workflow in an interdisciplinary unit.
• Conduct daily workload assessments, assign work, and assure proper staffing coverage.
• Evaluate training records and determine training needs of MSAs to provide support across interdisciplinary settings.

Skills

Medical terminology

Care coordination

Interdisciplinary teamwork

Time management

Staff development

Staffing/workflow management

Education

High school diploma, GED, or equivalent

Job description

US Department of Veterans Affairs in Topeka, KS seeks a Lead Medical Support Assistant (MSA) to coordinate advanced MSA assignments and workflow within an interdisciplinary unit. You will assess daily workload, assign tasks, and ensure staffing coverage.

Responsibilities include evaluating training records and identifying training needs to support MSAs across settings; referring candidates pending qualifications as allowed by VA policy, and collaborating with clinical teams to maintain smooth