Lead Medical Support & Scheduling Coordinator

US-Department-of-Veterans-Affair; Iowa City (IA); On-site; USD 44,000 - 54,000; Full time

Job summary

The US Department of Veterans Affairs in Iowa City seeks a Lead Medical Support Assistant to coordinate Surgery Service Line MSA assignments and workflow across clinic-based, inpatient, call center, and outpatient settings.

The role requires U.S. citizenship, proficiency in English, and a high school diploma (or GED). Experience with interdisciplinary care coordination, medical terminology, and patient systems is essential for success.

Qualifications

• United States citizenship required.
• Proficient in spoken and written English.
• High School Diploma, GED, or equivalent.
• Grandfathering provision may apply for current VA employees.

Responsibilities

• Coordinate Surgery Service Line MSA assignments and workflow.
• Schedule across interdisciplinary care delivery and clinics.
• Prepare reports and communicate with internal/external customers.
• Assist in patient access and care coordination.

Skills

Medical terminology

Interdisciplinary coordination

Communication skills

Workflow management

Staff training

Education

High School Diploma / GED

Job description

The US Department of Veterans Affairs in Iowa City seeks a Lead Medical Support Assistant to coordinate Surgery Service Line MSA assignments and workflow across clinic-based, inpatient, call center, and outpatient settings.

The role requires U.S. citizenship, proficiency in English, and a high school diploma (or GED). Experience with interdisciplinary care coordination, medical terminology, and patient systems is essential for success.