Medical Support Assistant (Advanced)

Talentify; Coralville (IA); On-site; USD 42,000 - 62,000; Full time

Job summary

The Medical Support Assistant (Advanced) position is with the Iowa City VA Healthcare System, stationed at the Coralville VA Clinic. The Advanced MSA serves as the first point of contact for Veterans, families, and visitors, handling introductory administrative duties for clinical staff and Veterans and overseeing daily clerical scheduling tasks in Primary Care.

As an Advanced MSA, you will interpret and verify provider orders per VHA scheduling guidelines and facility policies, performing

Responsibilities

• Provide introductory administrative support to clinical staff and Veterans
• Oversee daily clerical functions of scheduling in Primary Care areas
• Schedule appointments according to scheduling guidelines and facility policies

Job description

The Medical Support Assistant (Advanced) is in the PC ICC with the Iowa City VA Healthcare System located at Coralville VA Clinic. The Advanced MSA is the first administrative point-of contact for Veterans, family, and other visitors contacting the Iowa City VA Healthcare System. This position will provide introductory administrative support to clinical staff members and Veterans, in addition to overseeing the daily clerical functions of the Scheduling of all Primary Care areas.

Duties

The Advanced MSA can function independently, carrying out a variety of duties. The Advanced MSA has advanced knowledge of scheduling appointments, including interpreting and verifying provider orders in accordance with VHA National scheduling guidelines and facility policies. Assignments at this level include, but are not limited to: