Lead Medical Support & Scheduling Coordinator

U.S. Department of Veterans Affairs; Grants Pass (OR); In loco; USD 48.000 - 60.000; Tempo pieno

Descrizione del lavoro

The Lead MSA at the U.S. Department of Veterans Affairs coordinates Advanced MSA assignments and workflow within an interdisciplinary unit. The role includes evaluating workloads, assigning tasks, and ensuring proper staffing coverage across clinics to support access to care.

The position emphasizes staff guidance, process improvement, and confidentiality. It requires US citizenship, English proficiency, and HS diploma or GED, with GS-7 level experience and ability to use patient information

Competenze

• U.S. citizenship required and English language proficiency.
• Education: HS diploma or GED or equivalent.
• One year of creditable experience for GS-7 level.
• Advanced knowledge of medical terminology and clinical flow processes across clinics.

Mansioni

• Assist with complex clinical flow processes across clinics.
• Ensure accurate scheduling of appointments and staff guidance on policies and procedures.
• Create and maintain employee work schedules and coordinate with interdisciplinary staff.
• Follow up to meet deadlines and protect patient confidentiality.

Conoscenze

Advanced medical terminology

Interdisciplinary communication

Clinical workflow systems

Work prioritization

Staff development

Staffing management

Formazione

High school diploma or GED

Strumenti

Patient management systems

Descrizione del lavoro

The Lead MSA at the U.S. Department of Veterans Affairs coordinates Advanced MSA assignments and workflow within an interdisciplinary unit. The role includes evaluating workloads, assigning tasks, and ensuring proper staffing coverage across clinics to support access to care.

The position emphasizes staff guidance, process improvement, and confidentiality. It requires US citizenship, English proficiency, and HS diploma or GED, with GS-7 level experience and ability to use patient information