Lead Medical Support Coordinator (Mental Health)

US-Department-of-Veterans-Affair; Home Corner (IN); Presencial; USD 50 000 - 60 000; Tempo integral

Resumo da oferta

Northern Indiana VA Health Care System in Marion is seeking a Lead Medical Support Assistant to supervise MSA staff within the Mental Health Service Line, guiding administrative workflow across interdisciplinary clinics and patient access processes.

The role emphasizes ensuring efficient scheduling, coordinating with care teams, and maintaining professional standards. Applicants must meet federal requirements and demonstrate experience at GS-6 level; details in the vacancy notice.

Qualificações

• Creditable experience in an MSA or equivalent administrative clinical support role in inpatient/outpatient settings.
• One full year of experience equivalent to GS-6 grade level.
• Must demonstrate KSAs and experience on resume.

Responsabilidades

• Lead MSA staff and supervise administrative workflows across clinics.
• Coordinate scheduling and patient flow to ensure timely care.
• Serve as liaison between MSA staff and interdisciplinary teams to resolve issues.

Conhecimentos

Medical terminology

Interdisciplinary care coordination

Patient access systems

Scheduling coordination

Staff development and training

Delegation and workload management

Formação académica

High school diploma / GED

Descrição da oferta de emprego

Northern Indiana VA Health Care System in Marion is seeking a Lead Medical Support Assistant to supervise MSA staff within the Mental Health Service Line, guiding administrative workflow across interdisciplinary clinics and patient access processes.

The role emphasizes ensuring efficient scheduling, coordinating with care teams, and maintaining professional standards. Applicants must meet federal requirements and demonstrate experience at GS-6 level; details in the vacancy notice.