Lead Medical Support Assistant - Mental Health Clinic

U.S. Department of Veterans Affairs; Long Beach (CA); On-site; USD 52,000 - 82,000; Full time

Job summary

The Long Beach VA Health Care System is seeking a Supervisory Medical Support Assistant for the Mental Health Clinic in Long Beach, California. You will lead a team of MSAs, oversee scheduling, documentation, and patient flow while ensuring accuracy of charts and compliance with VA policies.

Ideal candidates have supervisory experience in medical support roles, strong communication, and a commitment to high-quality patient care within a busy clinic environment.

Qualifications

• Six months clerical, office, customer service, or other administrative work experience.
• High school diploma or equivalent combination of education and experience.
• Grandfathering provisions may apply for current VA employees in this occupation.

Responsibilities

• Schedule, cancel, and reschedule patient appointments and/or consults; enter no-show information.
• Maintain medical charts and administrative records; coordinate care and workload for the team.

Skills

Administrative leadership

Customer service

Communication skills

Staff training

Budgeting

Education

High school diploma

Job description

The Long Beach VA Health Care System is seeking a Supervisory Medical Support Assistant for the Mental Health Clinic in Long Beach, California. You will lead a team of MSAs, oversee scheduling, documentation, and patient flow while ensuring accuracy of charts and compliance with VA policies.

Ideal candidates have supervisory experience in medical support roles, strong communication, and a commitment to high-quality patient care within a busy clinic environment.