Lead Medical Support Administrator

US-Department-of-Veterans-Affair; Wilmington (NC); On-site; USD 65,000 - 85,000; Full time

Job summary

US Department of Veterans Affairs in Wilmington, NC seeks a Supervisory Medical Support Assistant to oversee administrative operations and supervise MSAs, ensuring data support and patient services quality.

Responsibilities include directing staff, evaluating performance, coordinating training, and managing resources in a non-VA medical inpatient/outpatient context. Strong leadership and organizational skills required.

Qualifications

• Six months clerical/administrative experience or education equivalent
• English proficiency as per VA standards
• Grandfathering Provision may apply for current VHA employees

Responsibilities

• Plan and direct programs for MSAs and team leaders at medical centers or satellite clinics
• Assign work, evaluate performance, and participate in hiring and awards decisions
• Provide briefings, orientations, and staff development within a patient-support setting
• Manage fiscal matters and forecast resource and equipment needs, including budgets

Skills

Administrative experience

Customer service

English proficiency

Education

One year above high school

Job description

US Department of Veterans Affairs in Wilmington, NC seeks a Supervisory Medical Support Assistant to oversee administrative operations and supervise MSAs, ensuring data support and patient services quality.

Responsibilities include directing staff, evaluating performance, coordinating training, and managing resources in a non-VA medical inpatient/outpatient context. Strong leadership and organizational skills required.