Lead Medical Support Assistant – Inpatient Admin

U.S. Department of Veteran Affairs; Salisbury (NC); On-site; USD 52,000 - 66,000; Full time

Job summary

U.S. Department of Veterans Affairs seeks a Supervisory Medical Support Assistant for an Inpatient ward/Community Living Center at the Salisbury VAMC in Salisbury, NC. The role provides advanced administrative and data support to HAS and CBOCs, coordinating scheduling, admissions, transfers, and related workflows.

The incumbent must be an expert in MSA functions, supervise staff, and adapt to various clinical settings while ensuring compliance with VHA directives and privacy regulations.

Qualifications

• Experience with inpatient admissions, transfers, scheduling and related administrative tasks.
• Ability to interpret schedules, policies, and directives to coordinate patient flow.

Responsibilities

• Lead and supervise the Inpatient Administrative Support Section, ensuring workload balance and timely completion.
• Demonstrate technical competency with Vista, CPRS, and My HealtheVet/Secure Messaging.
• Develop internal policies for assigned clinics that align with HAS and VHA directives.
• Maintain privacy and confidentiality in all administrative activities.

Skills

Office administration

Data entry

Customer service

Tools

Vista

CPRS

My HealtheVet

Secure Messaging

Job description

U.S. Department of Veterans Affairs seeks a Supervisory Medical Support Assistant for an Inpatient ward/Community Living Center at the Salisbury VAMC in Salisbury, NC. The role provides advanced administrative and data support to HAS and CBOCs, coordinating scheduling, admissions, transfers, and related workflows.

The incumbent must be an expert in MSA functions, supervise staff, and adapt to various clinical settings while ensuring compliance with VHA directives and privacy regulations.