Lead Medical Support Assistant - Care Coordination Leader

US Department of Veterans Affairs; Omaha (NE); On-site; USD 52,000 - 68,000; Full time

Job summary

US Department of Veterans Affairs in Omaha, NE seeks a Lead Medical Support Assistant to provide administrative support, coordinate care across community programs, and guide team activities. This role requires understanding complex clinic workflows and excellent communication with clinicians and staff.

The incumbent will apply KSAs, manage priorities, and support access to care through scheduling, referrals, and patient data management, contributing to a seamless patient experience in a large VA

Qualifications

• High school diploma or GED required.
• Advanced knowledge of medical terminology and clinical flow processes.
• Ability to collaborate with multiple clinicians to meet patient care goals.
• Strong prioritization and organizational skills to manage deadlines.

Responsibilities

• Provide administrative support, coordination, and technical assistance for the Community Care Program.
• Guide and direct MSA tasks within care coordination and patient flow.
• Prepare reports and present data to internal stakeholders.

Skills

Advanced knowledge of medical termin',

Education

High school diploma / GED

Job description

US Department of Veterans Affairs in Omaha, NE seeks a Lead Medical Support Assistant to provide administrative support, coordinate care across community programs, and guide team activities. This role requires understanding complex clinic workflows and excellent communication with clinicians and staff.

The incumbent will apply KSAs, manage priorities, and support access to care through scheduling, referrals, and patient data management, contributing to a seamless patient experience in a large VA