Lead Medical Office Specialist — Front Desk & Patient Experience

Visionist Inc; Rochester (NH); On-site; USD 22,041 - 30,307; Full time

Benefits offered by this job

PTO

Paid holidays

Health insurance

Eyewear benefits

Simple IRA with company match

Paid training

Collaborative team environment

Job summary

Rochester Eye Care Associates seeks an experienced Medical Office Specialist to lead front desk operations and act as the primary contact for patients. You will guide day-to-day workflows, ensure accuracy, and support the overall efficiency of the front office.

The role emphasizes ownership, reliability, and a calm, professional presence within a busy medical practice. Ideal candidates are seasoned medical/optical front office professionals who can mentor others and contribute to a positive

Qualifications

• Seasoned medical/optical front office professional.
• Experience leading front desk workflows.
• Strong ownership of work and reliability.

Responsibilities

• Lead presence within front desk operations.
• Serve as a key point of contact for patients.
• Act as a resource for front office processes, accuracy, and efficiency.
• Maintain a smooth patient experience and support the practice's success.

Skills

Front desk operations

Patient interaction

Office workflow guidance

Job description

Rochester Eye Care Associates seeks an experienced Medical Office Specialist to lead front desk operations and act as the primary contact for patients. You will guide day-to-day workflows, ensure accuracy, and support the overall efficiency of the front office.

The role emphasizes ownership, reliability, and a calm, professional presence within a busy medical practice. Ideal candidates are seasoned medical/optical front office professionals who can mentor others and contribute to a positive