Front Desk Lead (Medical/Optical) & Billing Specialist

Visionist Inc; Rochester (NH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

PTO and holidays

Simple IRA with company match

Paid training and ongoing support

Collaborative team environment

Job summary

Rochester Eye Care Associates seeks an experienced Medical Receptionist to lead front desk operations and improve patient flow. You will handle check-in/check-out, scheduling, and calls with precision, while guiding day-to-day workflows.

The role emphasizes billing support, insurance verification, and maintaining accurate documentation to ensure a seamless patient journey. Healthcare billing knowledge and strong communication are essential.

Qualifications

• Proficiency with CPT/ICD-10 coding and EOBs.
• Experience with EHR and practice management systems used in eye care.
• Supervises billing staff and ensures accurate billing and compliance with regulations.

Responsibilities

• Serve as the primary front desk contact and set a professional tone for the patient experience.
• Manage patient check-in/check-out, scheduling, and phone inquiries with accuracy and efficiency.
• Oversee front desk workflows to ensure smooth daily operations.

Skills

CPT ICD-10 coding

EHR software

Billing supervision

Billing knowledge

Insurance familiarity

Phone & scheduling

Education

2+ years medical billing

Tools

Practice management systems

Job description

Rochester Eye Care Associates seeks an experienced Medical Receptionist to lead front desk operations and improve patient flow. You will handle check-in/check-out, scheduling, and calls with precision, while guiding day-to-day workflows.

The role emphasizes billing support, insurance verification, and maintaining accurate documentation to ensure a seamless patient journey. Healthcare billing knowledge and strong communication are essential.