LEAD MEDICAL OFFICE ASSISTANT UROLOGY

Aiken Regional Medical Centers; Aiken (SC); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Lead Medical Office Assistant to oversee the functions of a busy medical office. This role involves managing patient scheduling, ensuring accurate documentation, and leading clerical responsibilities. The ideal candidate will have a strong background in healthcare, excellent communication skills, and the ability to thrive in a fast-paced environment. Join a rewarding workplace that values integrity and compassion while offering competitive compensation and benefits. This is an exciting opportunity to make a difference in patient care and contribute to a collaborative team.

Benefits

Challenging and rewarding work environment

Competitive Compensation & Generous Paid Time Off

Excellent Medical, Dental, Vision and Prescription Drug Plans

401(K) with company match

Discounted stock plan

SoFi Student Loan Refinancing Program

Career development opportunities

Qualifications

• Minimum of 3 years experience as a Medical Assistant required.
• CPR/BLS certification is required.

Responsibilities

• Oversee patient scheduling and check-in/check-out processes.
• Lead clerical responsibilities including managing medical records.
• Coordinate patient appointments and provide instructions.

Skills

Excellent communication skills

Organizational skills

Interpersonal skills

Multi-tasking

Problem-solving

Education

High school diploma or equivalent

Medical assistant certificate

Tools

Computer systems for billing

Job description

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Responsibilities

The Lead Medical Office Specialist is responsible for overseeing the overall functions of the medical office, which includes patient scheduling, patient check in and check out process, including properly documenting registration, communication with patients and providers, answering phones, insurance authorizations, collecting co-pays and cash payments from patients, entering charges, payments, and balancing the day, medical records, and supply management. Responsibilities may also include interviewing and training employees, planning, assigning, and directing work, addressing complaints, and resolving problems. Exhibits values of integrity and compassion. This position requires the ability to multi-task and perform in a fast-paced environment.

• Leads the overall functions of the medical office, including patient scheduling, patient check in and check out process including properly documenting registration, communication with patients and providers, answering phones, insurance authorizations, collecting co-pays and cash payments from patients, entering charges, payments, and balancing the day, medical records and supply management.
• Leads clerical responsibilities as assigned which may include sending/receiving patient medical records; obtaining lab/x-ray reports, hospital notes, referral information, etc.; completing forms/requisitions as needed; scheduling appointments; verifying insurance coverage and patient demographics; managing charts to ensure information is complete and accurate.
• Leads organizational responsibilities that may include; respecting/promoting patient rights; responding appropriately to emergency codes; sharing problems relating to patients and/or staff with immediate supervisors quickly.
• Leads other Medical Office Specialist staff by overseeing, maintaining and updating current information on physician’s schedules ensuring that patients are scheduled properly and appointments are confirmed; answers telephone, screens calls, takes messages, and provides information; answers questions regarding patient appointments and testing; assembles new patient charts for next day visit; updates profile on all patients; fulfills organizational responsibilities as assigned which may include; respecting/promoting patient rights; responding appropriately to emergency codes; sharing problems relating to patients and/or staff with immediate supervisors quickly; educates patients before and after procedures; maintains schedule; performs appointment follow ups; acts as receptionist as necessary; and travels between facilities as requested.
• Assists with coordinating patient appointments; relays necessary messages to staff; greets and registers patients in a prompt, pleasant, and helpful manner; provides necessary instructions/directions. Informs appropriate department/person of patient’s arrival; verifies necessary information and documents in the medical record; uses computer system to generate information necessary for billing; and, updates patient information, collects co-pays, provides any necessary forms needing completion, obtains signatures as necessary.

Benefit Highlights

• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Career development opportunities within UHS and its 300+ Subsidiaries!

Qualifications

• High school diploma or equivalent; medical assistant certificate preferred. Minimum of 3 years working of experience as a Medical Assistant required.
• Excellent communication, organizational, and interpersonal skills.
• Previous healthcare experience preferred. CPR/BLS required.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449.

Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Health Care Provider
• Industries: Hospitals and Health Care and Mental Health Care