Lead Medical Office Assistant, Behavioral Health

County of Humboldt, California; Eureka (CA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Equal opportunity employer

Job summary

County of Humboldt, California is seeking a Senior Medical Office Assistant for Behavioral Health to lead a small support staff and provide essential clerical and medical office duties in the Adult Outpatient and Crisis Services programs.

The role involves greeting the public, routing calls, scheduling, checking in clients, updating demographics, and maintaining medical records. A strong knowledge of medical terminology and office procedures is required.

Qualifications

• Supervisory principles and practices in a medical office setting.
• Administrative procedures including filing and standard equipment operation.
• Medical terminology related to office support and patient services.
• Basic business data processing and word processing skills.
• Accurate typing of forms, reports and correspondence.
• Arithmetic, percentages and decimals for reports and calculations.
• Professional English spelling, grammar and punctuation.
• Record-keeping practices and file management.
• Ability to plan, assign and review work of others.
• Train others in clinic procedures and workflows.
• Resolve varied medical office administrative problems.
• Organize and coordinate patient and general office files.
• Interpret rules and policies and apply them correctly.
• Establish and maintain positive relationships with staff and public.
• Compose routine correspondence from brief instructions.
• Use independent judgment within guidelines.
• Operate standard office equipment and computer systems.

Responsibilities

• Lead direction, training and review of a small medical office support staff.
• Organize work, set priorities and ensure coordination of tasks.
• Provide information to the public and County staff applying policies.
• Enter and retrieve data; prepare and review reports for accuracy.
• Attend to office details: supplies, equipment repair, reference materials.
• May serve as receptionist and screen visitors or calls.

Skills

Basic supervisory principles

Office administrative practices

Medical terminology

Business data processing

Typing and document formats

Business arithmetic

English spelling and grammar

Record-keeping

Planning and directing work

Training others

Problem solving in medical office

Organizing and coordinating work

Rule interpretation

Maintaining patient files

Written correspondence

Independent judgment

Using word processing/computer

Job description

County of Humboldt, California is seeking a Senior Medical Office Assistant for Behavioral Health to lead a small support staff and provide essential clerical and medical office duties in the Adult Outpatient and Crisis Services programs.

The role involves greeting the public, routing calls, scheduling, checking in clients, updating demographics, and maintaining medical records. A strong knowledge of medical terminology and office procedures is required.