Bilingual Senior Office Assistant - Behavioral Health

County of Napa, CA; California; On-site; USD 25,000 - 33,000; Part time

Job summary

Napa County is seeking an Extra Help Office Assistant to provide clerical and administrative support for Behavioral Health programs. Responsibilities include greeting clients, answering calls, scheduling, and maintaining records; bilingual Spanish is required.

The role emphasizes confidentiality, organization, and strong communication, with opportunities to coordinate with clinical staff and community partners to ensure timely access to services. Extra Help positions have limited benefits.

Qualifications

• Three years of significant, directly related clerical experience.
• Completion of the twelfth grade, supplemented by specialized clerical training.
• Possession of a valid California Driver’s License may be required for certain positions.

Responsibilities

• Greet and assist clients, answer and direct telephone calls, take messages, schedule and coordinate appointments.
• Check clients in for services and provide information about program procedures and available resources.
• Process and organize documents, enter client information in electronic health record systems, maintain accurate records, and communicate with staff and partners.

Skills

Clerical experience

Bilingual Spanish

Customer service

Communication skills

Education

High school diploma

Tools

EHR systems

Job description

Napa County is seeking an Extra Help Office Assistant to provide clerical and administrative support for Behavioral Health programs. Responsibilities include greeting clients, answering calls, scheduling, and maintaining records; bilingual Spanish is required.

The role emphasizes confidentiality, organization, and strong communication, with opportunities to coordinate with clinical staff and community partners to ensure timely access to services. Extra Help positions have limited benefits.