Lead Medical Office Assistant – Behavioral Health

County of Humboldt, California; Eureka (CA); On-site; USD 42,000 - 64,000; Full time

Job summary

County of Humboldt's Behavioral Health division is seeking a Senior Medical Office Assistant to lead front-desk activities at the Humboldt County Adult Outpatient and Crisis Services in Eureka. The role involves answering calls, routing inquiries, scheduling clients, and maintaining patient records with a focus on accurate data entry and customer service.

The position emphasizes teamwork, adherence to health program policies, and the ability to coordinate with multiple programs while providing

Qualifications

• Plain knowledge of supervisory principles and practices.
• Office administrative practices and procedures, including filing and operation of standard equipment.
• Medical terminology as related to office support work.
• Basic business data processing principles and the use of word processing or personal computing equipment.

Responsibilities

• Assign, direct and review work of a small medical office support staff.
• Provide lead direction, training and work review to staff and coordinate tasks.
• Perform specialized medical office support with independent judgment.
• Assemble information from various sources for forms and reports; perform calculations.

Skills

Leading staff

Training others

Problem solving

Prioritization

Policy interpretation

File management

Communication

Independent judgment

Office equipment

Job description

County of Humboldt's Behavioral Health division is seeking a Senior Medical Office Assistant to lead front-desk activities at the Humboldt County Adult Outpatient and Crisis Services in Eureka. The role involves answering calls, routing inquiries, scheduling clients, and maintaining patient records with a focus on accurate data entry and customer service.

The position emphasizes teamwork, adherence to health program policies, and the ability to coordinate with multiple programs while providing