Lead Medical Front Desk & Billing Specialist

Lee Health; Fort Myers (FL); Sur place; USD 29 000 - 34 000; Plein temps

Résumé du poste

Lee Health is seeking a Lead Customer Service Representative in Fort Myers to handle front-desk tasks, patient registrations, and appointment scheduling while supporting insurance verification, authorizations, and billing processes. This full-time role requires strong communication and attention to detail in a multi-office practice.

The position may involve late hours and weekends as needed, with duties expanding to leadership within the department over time.

Qualifications

• High School Diploma or Equivalent required.
• 2 years of customer service experience required.
• Motivated to pursue a degree to advance within the department.

Responsabilités

• Handle telephones and patient registration/check-in.
• Schedule appointments and verify insurance.
• Process authorizations, pre-certifications, referrals, and posting charges.
• Perform initial billing and maintain medical records.
• Support business activities across multiple offices under on-site supervision.

Connaissances

Customer service

Communication

Healthcare office

Formation

High School Diploma

Description du poste

Lee Health is seeking a Lead Customer Service Representative in Fort Myers to handle front-desk tasks, patient registrations, and appointment scheduling while supporting insurance verification, authorizations, and billing processes. This full-time role requires strong communication and attention to detail in a multi-office practice.

The position may involve late hours and weekends as needed, with duties expanding to leadership within the department over time.