Outpatient Scheduling Specialist — Fast-Paced Patient Access Pro

Lee Health; Fort Myers (FL); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Retirement Plan

PTO

Paid Holidays

Tuition Reimbursement

EAP

FSA & HSA

Employee wellness programs

Job summary

Lee Health is seeking an experienced Outpatient Scheduling Specialist to join our high-volume scheduling team at the Orion Building in Fort Myers, FL. The role focuses on coordinating appointments, registering patients, and ensuring accurate scheduling across departments.

You will work with multiple systems to manage information and deliver excellent patient service. Ideal candidates will have strong medical scheduling experience, technical aptitude, and a calm, patient demeanor in a fast-paced

Qualifications

• High School Diploma or Equivalent is required.
• Experience in medical scheduling preferred.
• Strong communication and customer service skills required.

Responsibilities

• Handle a high volume of inbound and outbound calls regarding patient scheduling.
• Schedule outpatient procedures accurately and coordinate across departments.
• Document interactions in the practice management system and maintain patient data with high accuracy.

Skills

Medical scheduling

Technical aptitude

High call volume management

Communication skills

Patience & empathy

Attention to detail

Education

High school diploma or equivalent

Tools

Practice management system

Microsoft Office

Job description

Lee Health is seeking an experienced Outpatient Scheduling Specialist to join our high-volume scheduling team at the Orion Building in Fort Myers, FL. The role focuses on coordinating appointments, registering patients, and ensuring accurate scheduling across departments.

You will work with multiple systems to manage information and deliver excellent patient service. Ideal candidates will have strong medical scheduling experience, technical aptitude, and a calm, patient demeanor in a fast-paced