Lead Master Automotive Technician

Pep Boys Inc; New Lenox (IL); On-site; USD 44,000 - 61,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Life insurance

Short Term Disability

401(k) with company match

PTO and holiday pay

On-demand pay (DailyPay)

Job summary

Pep Boys Inc. is seeking a Master Technician in New Lenox, IL. The role requires diagnosing drivability, HVAC, and electrical systems, and leading a team to deliver superior customer service.

Responsibilities include communicating diagnoses to customers, mentoring technicians, and staying current with automotive technology through formal training. Strong leadership and a customer-first attitude are essential.

Qualifications

• 5+ years of automotive diagnostic, problem-solving and repair experience.
• 8+ ASE certifications preferred (A1–A8).
• Section 609 Certification required.
• State Inspection license if applicable.
• Must have a valid driver’s license.
• Successful completion of a pre-employment background check.
• Availability to work days, nights, holidays, and weekends as needed.

Responsibilities

• Diagnose and repair to specifications — brake and hydraulic, exhaust, primary and/or advanced fuel ignition and electrical, suspension and alignment, air conditioning and computer systems.
• Perform job duties of all lower job descriptions (Technician A, Technician B, Mechanic, General Service Technician)
• Explain technical diagnoses and needed repairs to non-mechanical individuals (employees/customers).
• Continuously learn new technical information and techniques through formal training sessions.
• Assist fellow technicians/mechanics in performing technical activities.
• Keep store management aware of mechanical repair problems as they occur.
• Maintain an organized and neat shop.
• Adhere to all company policies, procedures, safety, and environmental rules.

Skills

Automotive diagnostics

Problem-solving

Repair experience

Customer interaction

Leadership

Education

High School Diploma or GED

ASE Certifications (A1–A8)

Section 609 Certification

State Inspection License

Job description

Pep Boys Inc. is seeking a Master Technician in New Lenox, IL. The role requires diagnosing drivability, HVAC, and electrical systems, and leading a team to deliver superior customer service.

Responsibilities include communicating diagnoses to customers, mentoring technicians, and staying current with automotive technology through formal training. Strong leadership and a customer-first attitude are essential.