Automotive Technician A: Lead Diagnostics & Customer Care
Pep Boys
Don’t send a generic resume — generate a resume and cover letter tailored to this exact role.
Benefits offered by this job
Job summary
Pep Boys in Round Lake Beach, IL is seeking a skilled Automotive Technician to diagnose drivability and electrical systems and mentor a team to improve customer care. You will interact with customers and educate them on issues and proposed solutions for their vehicle.
The role requires 3+ years of diagnostic experience, ASE certifications, and a valid driver's license. You will contribute to a safe, organized shop while adhering to policies and schedules, including day/night shifts and weekends
Qualifications
- A High School Diploma or GED.
- 3+ years of strong automotive mechanical diagnosis, problem-solving and repair experience.
- 4+ ASE certifications preferred (A4, A5 plus 2 from A1, A6, A7, A8, L1).
- Section 609 certification required.
- State Inspection license if applicable.
- High motivation, energy and customer-focused attitude.
Responsibilities
- Diagnose and repair to specifications – brake/hydraulic, exhaust, ignition, electrical, suspension, A/C and computer systems.
- Explain technical diagnoses and needed repairs to customers.
- Continuously learn new automotive technology in training sessions.
- Assist fellow technicians in performing technical activities.
- Keep management informed of repair problems as they occur.
Skills
Education
Tools
Job description
Pep Boys in Round Lake Beach, IL is seeking a skilled Automotive Technician to diagnose drivability and electrical systems and mentor a team to improve customer care. You will interact with customers and educate them on issues and proposed solutions for their vehicle.
The role requires 3+ years of diagnostic experience, ASE certifications, and a valid driver's license. You will contribute to a safe, organized shop while adhering to policies and schedules, including day/night shifts and weekends
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
