Lead Manager, Supported Living & Care Quality

Hope Human Services, LLC; Vancouver (WA); On-site; USD 56,000 - 62,000; Full time

Benefits offered by this job

Dental insurance

Life insurance

Paid time off

Vision insurance

Employee assistance program

401K options after one year

Job summary

Hope Human Services in Washington state seeks a Case Manager to join the management team, providing leadership and guidance to direct support professionals and ensuring quality care for adults with developmental and intellectual disabilities.

You will oversee staff orientation, training, scheduling, and compliance with state regulations, while collaborating with other disciplines and supporting 24/7 on-call coverage.

Qualifications

• High school diploma or GED required.
• One or more years of supervisory experience and case management in Supported Living.
• Valid driver\'s license and ability to be insured to drive agency vehicles.
• Experience working with developmentally and intellectually disabled adults.
• Ability to pass a criminal background check.

Responsibilities

• Lead staff by supervising, mentoring, and evaluating performance.
• Oversee direct support professionals to ensure high-quality care.
• Coordinate hiring, orientation, and ongoing staff development.
• Ensure compliance with state regulations and agency policies.
• Participate in on-call rotations to provide 24/7 support.

Skills

Supervisory experience

Case management

Staff development

Driving

MS Office

Therap software

Education

High school diploma or GED

Associates or Bachelor's in Human Services

Tools

Therap software

Job description

Hope Human Services in Washington state seeks a Case Manager to join the management team, providing leadership and guidance to direct support professionals and ensuring quality care for adults with developmental and intellectual disabilities.

You will oversee staff orientation, training, scheduling, and compliance with state regulations, while collaborating with other disciplines and supporting 24/7 on-call coverage.