Social Services Lead: Case Management & Team Coaching

Hope Human Services, LLC; Lakewood (WA); On-site; USD 56,000 - 62,000; Full time

Benefits offered by this job

Dental insurance

Employee assistance program

Life insurance

Paid time off

Vision insurance

401K

Job summary

Hope Human Services, LLC in Washington state seeks a Case Manager to join the management team and guide direct support professionals in delivering high-quality, person-centered care. You will oversee staff development, training, and compliance with licensure requirements while coordinating housing and admissions for individuals receiving Supported Living services.

The role involves on-call responsibilities, supervising staff, and partnering with clinicians to ensure plans are followed.

Qualifications

• Be at least 21 years of age or older.
• Teaches and mentors staff to provide high level care in a safe environment.
• Demonstrates direct care skills, constant professionalism, critical thinking, and objectivity.
• Ability to access the residences of the people we support, specifically those in the caseload for the assigned program.
• One or more years of supervisory experience and case management in Supported Living.
• Experience providing support for intellectually and developmentally disabled adults.
• Must have a currently valid drivers license or valid drivers license as an active duty armed forces personnel or dependent of an active duty armed forces personnel and the ability to be insured to drive agency vehicles.
• Provides driving abstract on annual basis or as requested.
• Provides valid CPR and First Aid or obtain it within 60 days of employment.
• Provides Supported Living letter of exemption or 75-hour training certificate or obtain it within 120 days of employment.
• Provides a peer coaching certificate or obtain it within 180 days of employment.
• Able to pass a criminal background check with the State of Washington and maintain clearance during tenure of employment.
• Ability to use email, word processing and spreadsheet software. Microsoft Office experience preferred.
• Ability to use Therap or similar program for online documentation of care of individuals supported

Responsibilities

• Be at least 21 years of age or older.
• Teaches and mentors staff to provide high level care in a safe environment.
• Demonstrates direct care skills, constant professionalism, critical thinking, and objectivity.
• Ability to access the residences of the people we support, specifically those in the caseload for the assigned program.
• Minimum high school diploma or GED; Associates or Bachelor’s degree in Human Services or related field preferred
• One or more years of supervisory experience and case management in Supported Living.
• Skills necessary to provide and teach individual care.
• Experience providing support for intellectually and developmentally disabled adults.
• Must have a currently valid drivers license or valid drivers license as an active duty armed forces personnel or dependent of an active duty armed forces personnel and the ability to be insured to drive agency vehicles.
• Proof of vehicle insurance
• Provides driving abstract on annual basis or as requested
• Provides valid CPR and First Aid or obtain it within 60 days of employment
• Provides Supported Living letter of exemption or 75-hour training certificate or obtain it within 120 days of employment
• Provides a peer coaching certificate or obtain it within 180 days of employment
• Able to pass a criminal background check with the State of Washington and maintain clearance during tenure of employment
• Ability to use email, word processing and spreadsheet software. Microsoft Office experience preferred.
• Ability to use Therap or similar program for online documentation of care of individuals supported

Skills

Staff development

Supervisory experience

Case management

Communication

Driving

CPR/First Aid

Email/Office

Therap documentation

Education

High school diploma or GED

Associates/Bachelors in Human Services

Job description

Hope Human Services, LLC in Washington state seeks a Case Manager to join the management team and guide direct support professionals in delivering high-quality, person-centered care. You will oversee staff development, training, and compliance with licensure requirements while coordinating housing and admissions for individuals receiving Supported Living services.

The role involves on-call responsibilities, supervising staff, and partnering with clinicians to ensure plans are followed.