Social Services Program Manager / Social Services Case Manager

Hope Human Services; Tacoma (WA); On-site; USD 37,000 - 41,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Life Insurance

Paid Time Off

Vision Insurance

401(k)

Job summary

Hope Human Services is seeking a Case Manager to join the management team, driving quality care and program oversight in Supported Living for adults with developmental and intellectual disabilities in Washington.

You will supervise direct support staff, hire and train personnel, ensure policy compliance, and coordinate with housing and care teams. A valid driver’s license, driving record, and CPR/First Aid are required; training and on-call rotation are part of the role.

Qualifications

• Minimum high school diploma or GED; Associate's or Bachelor's in Human Services or related field preferred.
• One or more years of supervisory experience and case management in Supported Living.
• Must be able to use email, word processing and spreadsheet software; Therap or similar program for online documentation.

Responsibilities

• Provide leadership and guidance as part of the management team.
• Supervise direct support professionals and ensure orientation and compliance with policies.
• Ensure compliance with state regulations and licensing requirements.

Skills

Supervisory experience

Case management

Leadership

Communication

Education

High school diploma or GED

Associates/Bachelor’s in Human Services or related field preferred

Tools

Therap

Microsoft Office

Job description

Join our growing company!

Hope Human Services is a premier provider of SupportedLiving services for developmentally & intellectually disabled adults in theState of Washington. The Case Manager participates as a member of themanagement team in maintaining quality and continuity of care. The person inthis position will, along with other members of the management team, provideleadership and guidance; and provide oversight to direct support professionals.Responsible for staff development; parent and family education; learning individualscare prior to admittance and educating others on care; assisting with housingfor individuals and admits. Works collaboratively with all other disciplines toensure all needs are met for the individuals. Responsible for hiring all directsupport professionals, ensuring they are oriented and prepared to fulfill theduties and responsibilities of a direct care position. Supervises all directsupport professionals, including progressive discipline, performanceevaluation, competency, and compliance with policies and procedures. Ensurescompliance with all state regulations, including but not limited to licensingrequirements, for the provision of care. Schedules staff for program andresponsible for education and orientation on the individuals plans, and formsfor documentation. Participates in rotating, on call responsibilities providingsupport 24 hours per day, seven days per week.

Benefits Summary

• The following health benefit options are available for full-time employees: 1. Health Access Preventative 2. Health Access Cooperative
• Employer funded Basic Life $15,000 (available to all full-time and part-time employees)
• Non-Medical Benefits: Dental, Vision, Long Term Disability, Accident, Hospital, Critical illness, Legal Assistance, ID Theft and pet discount program!
• All health and non-medical benefits are effective on the 1st of the month following date of hire.
• 401K Options - Following one year of employment
• PAIDTIME OFF - 20 days PTO annually!
• PAIDTRAINING - 75Hr certificate, CPR, Nurse Delegation, NAR (will pay tomaintain), TB, Food Handlers card, among other clinical specific trainingprograms.
• PROMOTIONALOPPORTUNITIES- Ask us about our career track!

Requirements & Essential job functions

• Be atleast 21 years of age or older
• Teachesand mentors staff to provide high level care in a safe environment
• Demonstratesdirect care skills, constant professionalism, critical thinking, andobjectivity
• Abilityto access the residences of the people we support, specifically those inthe caseload for the assigned program
• Minimumhigh school diploma or GED; Associates or Bachelor’s degree in HumanServices or related field preferred
• One ormore years of supervisory experience and case management in SupportedLiving
• Skillsnecessary to provide and teach individual care
• Experienceproviding support for intellectually and developmentally disabled adults
• Musthave a currently valid drivers license or valid drivers license as anactive duty armed forces personnel or dependent of an active duty armedforces personnel and the ability to be insured to drive agency vehicles
• Proofof vehicle insurance
• Providesdriving abstract on annual basis or as requested
• Providesvalid CPR and First Aid or obtain it within 60 days of employment
• ProvidesSupported Living letter of exemption or 75-hour training certificate orobtain it within 120 days of employment
• Providesa peer coaching certificate or obtain it within 180 days of employment
• Ableto pass a criminal background check with the State of Washington andmaintain clearance during tenure of employment
• Abilityto use email, word processing and spreadsheet software. Microsoft Officeexperience preferred.
• Abilityto use Therap or similar program for online documentation of care ofindividuals supported

Hope Human Services is a drug-free and equal opportunityemployer

Job Type: Full-time

Wage: $27.00 - $30.00/hour

Benefits:

• Dentalinsurance
• Employeeassistance program
• Lifeinsurance
• Paidtime off
• Visioninsurance

Schedule:

• 8 hourshift
• Mondayto Friday
• Oncall

Education:

• Highschool or equivalent (Required)

Experience:

• Supervisingexperience: 1 year (Required)

License/Certification:

• Driver'sLicense (Required)

Work Location:

• Onelocation

Work Remotely:

• No