Luxury Retail Sales Supervisor & Customer Experience Leader

Splendid; Southlake (TX); On-site; USD 42,000 - 55,000; Full time

Job summary

Splendid is seeking a Sales Supervisor to join our full‑time store team in Texas. You will lead daily store operations, drive sales, and ensure an outstanding customer experience through coaching and teamwork.

Ideal candidates bring 2+ years in luxury retail or customer service with at least 1 year in a supervisory role. Weekend and evening availability is required to support store needs.

Qualifications

• 2+ years of related professional sales experience in specialty or luxury retail and/or customer service experience and at least 1 year of supervisor experience.

Responsibilities

• Contributes to store success by achieving sales goals and delivering exceptional customer experiences.
• Style and wardrobe customers based on their needs to drive sales and engagement.
• Lead and motivate the store team, coach associates, and uphold company policies and procedures.

Skills

Leadership

Time management

Communication

Organization

Problem solving

Cash handling

Initiative

Job description

Splendid is seeking a Sales Supervisor to join our full‑time store team in Texas. You will lead daily store operations, drive sales, and ensure an outstanding customer experience through coaching and teamwork.

Ideal candidates bring 2+ years in luxury retail or customer service with at least 1 year in a supervisory role. Weekend and evening availability is required to support store needs.